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How to actually use PingMyBrand.
Short, honest guides to the real product — adding a brand, reading your score, using the fix tracker, and managing billing. Every article here matches what's actually live, not a roadmap.
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How to add and track a brand
Point PingMyBrand at a domain and it re-scans it automatically — here's the cadence and brand-cap rules by plan.
Read the guideHow to run an on-demand re-scan
The automatic weekly re-scan isn't the only way to get a fresh number — here's how the Re-scan now button and its monthly allowance work.
Read the guide
Reading your report
How to read your AI visibility score
The 0–100 number on your report isn't a black box — every weight and threshold behind it is public.
Read the guideHow to use the losing-questions panel
Your report doesn't just show a score drop — it names the exact buyer question you're missing and who's winning it instead.
Read the guideHow to track a named competitor
Your own score is half the picture — knowing exactly how a named rival compares, question by question, is the other half.
Read the guide
Fixing gaps
How to use the fix tracker
Ranked recommendations tied to your actual scan data, with a real before/after score attached once you mark one done.
Read the guideHow to generate a fix artifact (llms.txt, schema, comparison draft)
Some recommendations come with a ready-to-use file attached — here's what's generated and what you still have to publish yourself.
Read the guideHow weekly alerts and the notification bell work
Get emailed when your score moves ≥5 points, and see every score change, new losing question, or competitor overtake in one inbox.
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Billing & team
How to manage billing, upgrades and cancellation
Everything billing-related runs through Stripe's own portal, one click from your Account page — your plan updates live, no waiting.
Read the guideHow to invite a teammate (read-only seats)
Add a colleague as a read-only viewer so they can see the same dashboard without being able to change tracked brands or billing.
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Not a customer yet? See your score first.
25 real buyer questions, put to ChatGPT, Claude, Gemini & Perplexity. Free, no signup, about a minute.